For clarity, This page explains the store procedure and the information a customer should keep available.
For clarity, We accept returns of defective and non-defective merchandise and also offer exchanges. For clarity, Request authorization within 30 calendar days after delivery; every return must be a new product, and a non-defective item must be new, unused and in its original condition.
For clarity, Returns are made by mail. For clarity, A free prepaid return label is included in the package, and no restocking fee is charged. For clarity, Provide the order number, checkout email, a clear explanation and photographs or video when relevant. For clarity, An exchange remains subject to availability.
For clarity, After approval, we process and initiate the refund to the original payment method within 10 days. For clarity, A bank or payment provider may need additional time to post it.
For clarity, Nothing here removes non-waivable statutory rights available under applicable consumer law.
For clarity, Questions about this policy may be sent to jimawunali54@gmail.com.